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Meta's own sign-up. The WhatsApp app keeps working.
BroadKasto LiveKnow which message made the sale.
WhatsApp marketing and one shared inbox
BroadKasto connects a business's official WhatsApp number in minutes. The team sends approved broadcasts to the right customers, answers every chat in one shared inbox, and follows each broadcast from sent to read to reply to sale, in rupees.
Made forD2C brandsRetailSupport teams
Runs onWeb
Every WhatsApp chat in one shared inbox, assigned to the right teammate.
Approved templates with their quality, status and read rate, ready to send.
Segments that keep themselves up to date, ready for the next broadcast.
Chats handled, response time and customer rating for every teammate, Arya included.
What changes · with BroadKasto
From how it wasto how it runs now
The difference a team feels in the first weeks, in plain words.
Campaigns in one tool, chats on one phone
Broadcasts and every chat, in one place
Sales tracked in a spreadsheet
Each broadcast followed to the rupees it earned
A template rejected by Meta, again
An approval check before it is submitted
No idea what a send will cost
The cost shown before you press send
One person answering every chat
Chats shared across the team, rated by customers
What it does · 6 highlights
The parts teamsuse every day
The features that change a working day, shown working. Every other feature is one tap below.
The cost, before you send.
Every broadcast priced against your wallet first.
One inbox, every chat.
Shared, assigned and rated by the customer.
Arya drafts, you decide.
Answers from your own knowledge. Nothing sends alone.
From message to rupees.
Every broadcast followed down to the sale.
Templates Meta approves.
Risky lines flagged and rewritten before you submit.
See all 92 features82 live · 10 soon
Connect your channels
- One-click WhatsApp connect: sign in with Facebook through Meta's official Embedded Signup; the number is registered and linked automatically.
- Keep the WhatsApp Business app: keep using the phone app on the same number, with the option to copy (or not copy) its contacts and chats in.
- Number health page: display name, Official Business Account tick, next-step checklist, green-tick guidance, setup history, "Finish connecting", payment alerts and a "Blocked by Meta" banner.
- Instagram connect: link an Instagram Business account through its Facebook Page.
- Channels overview: every channel and whether it is live.
- Live getting-started checklist: each setup step is ticked from the real workspace.
- Email sending domains: domain records are shown; sending opens later.Soon
- SMS.Soon
Broadcasts and templates
- Four-step broadcast composer: Audience, Content, Schedule, Review, with a live WhatsApp phone preview.
- Smart personalisation: each
{{n}}slot shows the sentence around it and is filled from a contact field or fixed text. - Schedule in any time zone: the broadcast fires at that local time.
- Cost check before send: the composer quotes the audience against the wallet and stops you if the balance only covers part of it.
- Test send: send one template to your own number first.
- Edit, duplicate or stop: edit a draft, copy a campaign, or stop a live one so remaining messages are skipped.
- Live delivery funnel: delivered and read counts tick up while a broadcast runs.
- Campaign list and calendar: status tabs, search, and a month calendar with a "needs scheduling" tray.
- Template builder, five types: text, image or media, carousel (up to 10 cards), limited-time offer (coupon plus countdown) and one-time login code.
- Template library: ready-made e-commerce and general starters.
- Approval check and AI rewrite: flags likely Meta rejections; Arya rewrites copy without breaking variables.
- Approval tracking: pending, approved, rejected or paused, with auto-check and "Check now"; sync templates already approved on the account.
- Media library: upload images, videos and PDFs once and reuse them in broadcasts, templates and posts.
- Email campaigns and email templates: existing ones are listed; composing in the dashboard is coming soon.Soon
Shared inbox and automation
- One inbox for WhatsApp and Instagram DMs, updating in real time.
- WhatsApp-style ticks and source tags: sent, delivered, read or failed, and whether a message came from a broadcast, the API or the phone app.
- 24-hour window guard: after a day of silence the reply box asks for an approved template, as WhatsApp requires.
- Assign, resolve, reopen in one row.
- Quick replies with "/", labels and an away message.
- Auto-assignment: new chats go round-robin to teammates, or to a chosen pool.
- Agents view: open chats per teammate and each person's rating.
- CSAT: after a chat is resolved the customer rates it 1 to 5 on WhatsApp.
- Keyword chatbots: no-code flows that start when a WhatsApp message matches a keyword and branch on answers.
- Journeys: start when a contact receives, reads or replies to a message; steps send a WhatsApp template, wait, check a condition, or add and remove tags; a "live sends" switch allows a safe dry run.
- Journey triggers for orders, abandoned carts and new contacts.Soon
- Email replies in the inbox.Soon
Arya, the AI teammate
- Identity and voice: give Arya a persona in your brand's tone.
- Knowledge: add FAQs, policy text or a web page; she answers only from these, and "Try Arya's memory" shows what she would find.
- Shadow mode: Arya drafts a reply to every WhatsApp message for the team to review; nothing is sent.
- Keyword replies: instant, free replies (no AI) for words like hi, price or stop.
- Guardrails and hand-off: hard rules she must never break, plus her hand-over message.
- Help Arya improve: questions she could not answer, grouped and most-asked first, each with a "Teach" button.
- Path to going live: a readiness score from persona, knowledge and shadow mode.
- Audit trail: every decision Arya made, per conversation.
- Live automatic replies, Studio, live chats, analytics.Soon
Audience and CRM
- Contacts: server-side search and filters, chosen columns, and CSV export of any filtered view.
- Contact card: details, per-channel opt-in, stage and activity.
- CSV import wizard: upload, auto-mapped columns, preview, duplicate merge and consent check; the job runs on the server and keeps a history.
- Custom fields with drag-to-reorder.
- Tags: colours, usage counts, duplicate spotting and one-click merge.
- Segment builder with a live count, and dynamic segments re-checked at every send.
- Predicted segments: champions, loyal, at-risk, lost and new, plus churn risk and average lifetime value.
- Consent and suppression: opt-in by channel with export, and a do-not-message list enforced on every broadcast.
- Deals pipeline: drag cards between stages, mark won or lost, several pipelines, table view and stage history.
- Lead scoring: rules score every contact 0 to 100 in named bands, nightly or on demand.
- Lifecycle stages: a funnel of stages that contacts move through by hand or by rule.
Capture, ads, Instagram and commerce
- Link and QR: a click-to-chat link and printable QR, with a source code that shows where each chat came from.
- Website chat widget: a floating WhatsApp button from one snippet.
- Opt-in keyword: people text a word and get your confirmation automatically.
- Web forms: embed on your site; views, daily submissions and every response are stored.
- WhatsApp forms: design lead, booking and feedback forms (sending inside chats is in progress).
- Click-to-WhatsApp ad drafts: checked against Meta's ad rules (publishing to Meta is in progress).
- Instagram content calendar: month, week and list views; publish now or delete.
- Instagram composer: built and waiting on Meta's publishing approval.Soon
- Product catalog: name, price, stock and photo, with units sold and revenue.
- Orders and payments: every order and whether it is paid.
- Landing pages, referral links, WhatsApp Pay, invoices, Shopify and WooCommerce sync, abandoned-cart recovery, store automations.Soon
Attribution and analytics
- The broadcast loop: sent, delivered, read, replied, sale, revenue, per broadcast and in total.
- True ROAS: enter what you paid Meta for a campaign's ad traffic and ROAS updates; Click-to-WhatsApp ads roll up per ad.
- Revenue tracking: a signed website tag, or record a sale by hand; recent sales appear matched to their source.
- Retarget drop-offs: pick who read but did not reply and send them one new broadcast.
- Revenue attribution: broadcasts ranked by the rupees they earned.
- Campaign analytics: every broadcast side by side.
- Growth and audience growth: contacts added versus unsubscribed, list size over time.
- Channel health: delivery and Meta's quality rating for your number.
- Agent performance and response time: volume, speed and rating per teammate.
- Hub: what needs attention, daily messaging spend, activity feed, notifications and alerts (including WhatsApp quality).
- A/B results and per-post Instagram results.Soon
Developers, workspace and billing
- Send API: send any approved template in one call, with retries and duplicate protection.
- Login codes on WhatsApp: a signed "failed" event tells your server to fall back to SMS.
- Signed webhooks: choose events, send a test, see recent deliveries.
- Partner venues: add venues, send each owner a connect link to a hosted page, no BroadKasto account needed.
- Plans with Stripe checkout: switch plans any time; paid changes are prorated.
- Prepaid wallet: top up by card, auto-recharge, monthly credit and money held by running campaigns.
- Usage and spend: plan caps, and spend by Meta message category.
- Payment history: subscription invoices and wallet receipts in one list.
- Team roles: owner, admin and agent; agents cannot send campaigns, manage keys or delete contacts.
- Audit log: every sensitive action, owners and admins only.
- Sign-in options: password, a one-time email code, or Google; sign out everywhere.
- Many workspaces, one login: an organisation switcher and "Add workspace".
- Locale, notification emails, preferences.
- Jump anywhere with ⌘K and a wallet balance chip in the top bar.
- Live system status, support form, feedback, roadmap and what's new.
- Two-factor sign-in, brand kit, Zapier and Make.Soon
Who it's for · 5 kinds of team
Made for teamswho sell and talk
Each one hires BroadKasto for a different job.
D2C and online brands
Send offers and order updates on WhatsApp and see which ones sell.
Retail and local shops
Turn a bio link, a QR on packaging or a counter card into a WhatsApp chat, then answer it as a team.
Small support and sales teams
Share one inbox with assignment, quick replies and satisfaction ratings.
Developers inside a business
Send order updates and login codes from their own app through one API call.
Partners running many venues
Give each venue its own WhatsApp number through a hosted connect link.
How it works · 5 steps
From sign-upto the first sale
No card to start, and no developer needed.
- 01
Sign up free
No card. Name your business.
- 02
Connect WhatsApp
Sign in with Facebook, pick your business and verify your number with a code (the app says about two minutes).
- 03
Bring your customers
Upload a CSV; columns are matched, duplicates merged and opt-outs kept.
- 04
Send your first broadcast
Pick an approved template (or build one), choose a segment, preview it on the phone, see the cost, send or schedule.
- 05
Answer and measure
Replies land in the shared inbox; the funnel shows reads, replies, sales and rupees.
Under the hood · what it stands on
Built to betrusted
- Official WhatsApp Business Platform
- Connected through Meta's own sign-up, and it works alongside the WhatsApp Business app on the same number.
- Your own Meta bill
- Meta bills WhatsApp messages on the business's own account, never marked up. Plans and wallet top-ups go through Stripe.
- AI that stays in its lane
- Arya answers only from the business's own knowledge, logs every decision, and drafts in shadow mode until the team trusts it.
- A live inbox
- New chats arrive in real time, with a fallback that keeps the inbox working on a weak connection.
- Built for developers
- API keys per workspace, signed webhooks and duplicate protection on every send.
- Safe by default
- Roles, an audit log, sign out everywhere, consent export and a do-not-message list enforced on every broadcast.
Built by SanctumCloud · the same team
The servicesit proves
We designed, built and run BroadKasto. The same people do this work for clients.
BroadKastoBuilt by SanctumCloud
